Reviews

Been trusting Nick and his team for years. Honest, fair, and never cut corners. David installed a new gas water heater today.. it was a tight place with lots of old gas lines and corroded pipe. They took the time to replace fittings, and do things the right way. I recommend them to friends and the homes we manage at Neighbor Serve too. Look at that shiny new pipe!

Nick and the crew at Quality Control Plumbing will take great care of you. We've used Quality Control for several jobs since he was recommended to us by our realtor. From a several thousand dollar job when we moved in, to replacing some smaller fixtures, to helping us out with sewer flushing and scoping, they can do it all, and more importantly they're trustworthy. Nick and the crew are friendly, knowledgeable, and happy to talk you through questions and concerns, so you know what to look out for and how to care for things. I wouldn't trust anyone else with sewer line, or plumbing maintenance, honestly.

Nick has been my go to since day one of owning my home. He is responsive, professional, honest and his employees are too. You can count on him to deliver on his promises and be upfront. Highly highly recommend.

You won't find a more reliable, trustworthy, knowledgeable and fairly priced company in Indianapolis. I've used Nick and his crew for many years and would recommend them to anyone who cares about great service. I would give them 6 stars if I could. Highly recommend.

Nick is a top notch professional who is knowledgeable on all plumbing fronts. We have used Nick & Quality Control for many years and we recommend them to anyone looking for plumbing needs. Nick is five gold stars!!! 🌟 He was very nice

My local insurance agent gave me the name of Quality Control after another plumbing company could not unclog my sewer backup this past Thursday and predicted an expensive sewer line replacement. Nick Pappas at Quality Control was able to get me an appointment today at 10 to examine the sewer pipe to determine whether he could clear it in the short term and whether a longer-term fix was needed. Nick used a chipping hammer and Sawzall to remove an old floor clean-out cap closer to the city sewer (allowing him to reach more of the pipe). He used a combo of snake and camera to determine a problem area approximately 30 feet out. Nick found some root intrusion and was able to re-open the line. He charged me $450, much lower than the other company ($775), and included opening and replacing the expansion plug, which allowed him further access into the pipe to clear it, and sent me a video of the camera footage. I hope this will permanently solve the problem since so many other homes in the neighborhood have had damaged sewer lines. I am obviously not a plumber, so I appreciated Nick's time explaining the process, answering my questions, and showing me the camera footage. I recommend them since they actually solved the problem and for a much lower price than the previous plumber.

I normally shop around for contractors when I need help with a home improvement project or repair but since I started working with Quality Control for my plumbing needs I have gone back to them every time I need plumbing work done. Their responsiveness, transparency, timeliness, and high quality of work (and friendliness) make it unnecessary to look elsewhere. They have the capabilities of a larger company without all of the impersonal hassles and layers that normally come with the corporations. I normally deal directly with the owner, Nick, who does a wonderful job of explaining what's going on and doesn't oversell. For example, I recently had an issue with my garbage disposal and thought I would need an entirely new unit. Nick took a look and was able to fix it without the need for replacement. The other employees I've worked with (such as Matt) have been exemplary as well. Unlike some other contractors I've hired, Quality Control has always instilled me with the feeling that I made the right choice.

Mike and the team did a great job with a complicated issue with my furnace. They made sure I was taken care of in the cold weather. They did not give up on the issue even after multiple days. Several amazing experiences with past plumbing services as well! My house would be in much worse shape without the team at quality control.

Nick runs a great business. Always exceeds expectations for response time, excellent work and a good value. Highly recommend!

I was referred to Quality Control by a friend to address some plumbing issues I encountered in my new home I recently purchased. They were quick to reply to my request for service, I found them to be professional, knowledgeable and courteous. Quality Control replaced a leaking toilet and repaired a meter yoke along with troubleshooting other issues. I highly recommend them.

Nick and Quality Control are my go-to for any plumbing needs. They’ve resolved several problems in my older home. They are very quick, responsive, and fairly priced. I can’t recommend them enough!

Diagnosed the problem accurately, took care of it efficiently, and the tech who was sent to our house (Mike) was friendly and helpful. Will certainly be using for future HVAC needs.

Quality Control has been taking care of our plumbing, heating and air since we moved in over a year ago - they are always responsive to requests and have always addressed our concerns/problems with first visit and have rarely needed to return for the same problem! Pricing is competitive for maintenance and we have been consistently happy with their service! Would recommend!

I’ve worked with Quality Control for both hvac and plumbing needs for years. They are always very accommodating to fit us into their schedule, always do great work and at a very reasonable price. Highly recommend.

I use them for plumbing and HVAC for commercial and residential services. I recommend them to anyone and everyone looking for a great company to work with!

Great company and I highly recommend. Over the last 3 years I've had them track down a water leak, add spigots, replace my sump, replace my hot water heater, and replace my furnace and ac unit. They are very fair on cost, provide quality workmanship, easy to get ahold of, and ALWAYS stand behind their work, never hesitating to make return visits if necessary. Oh, and you couldn't ask for a friendlier group of guys.

These guys are prompt and clean up and try to give options on repairs if they can. We have used them on our home and business for many years. Highly recommend!

My son highly recommended them and so glad he did. Our house is older and built on a slab which can be a plumbing nightmare. Nick worked hard to remedy our problems and suggested different options that will help us now and in the long run. Polite, professional and knowledgeable!

Quality Control has been our go to for all plumbing and HVAC needs. From Nick, Jack, Kyle and team have been extremely professional and responsive every time we have needed a plumber or HVAC professional. They are always honest and fair with their pricing in addition to the high quality of work. We highly recommend Quality Control to everyone.

We had an issue with our HVAC, so we initially called another company to come out and they told us the whole system needed replaced. We called Quality for a second opinion and we are so happy we did! They were very honest in their pricing and showed up on time to diagnose our problem! Kurt was very professional and knowledgeable! Everything works great now and he saved us thousands of dollars!!!

My sewer was backing up so I called Quality Control. Ive had issues in the past with roots in my sewer line. They recommended jetting the line. At first I wasn't sure due to the price but was told I would receive a sewer video at completion to verify the roots had been removed. They arrived and within an hour I was back up and running with a video showing all the roots had been removed. I highly recommend this service if you've been having issues with roots in your sewer line! Quality Control was very professional and informative throughout the process

Had the best experience with Matt! He took care of my mom and got her AC installed first thing next day! I would definitely recommend this company!!

I had a plumbing issue from the big rain storm last week. They arrived almost immediately and had my issue fixed within an hour. Great company, great people. Highly recommend!!

They are very professional, kind, and do a great job. They are very understanding and patient. I couldn't ask for a better business to work with on top of the great work they do. I had a couple disasters back to back and they worked with me and did the work as fast as they could with no questions. As long as you are honest and true to them they will treat you the same.

I’ve used quality control on several projects. They have fixed water leaks, replaced faucets, and even unclogged my mainline late one evening. I super appreciate the service they provide. I highly recommend them.